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Notebook

Written up after the call, not before it.

If one of these gets your unit running again without a visit, that is a good outcome and it costs you nothing. When it does not, the page will at least tell you which part of the system is at fault before anyone arrives.

Combination wrenches, red and black test leads and a yellow digital multimeter laid in a black foam case

Book it

Tell us what it is doing and we will tell you what it costs.

A flat $95 service call covers the visit and the diagnosis, and comes off the bill when you approve the repair. The line is answered 24/7; visits run 8:00 am – 8:00 pm, seven days.

One number, quoted once
Parts and labour arrive as a single figure before anything is opened up.
Diagnosis you can see
Temperatures, defrost behaviour and airflow are read in front of you.
Independent
An independent service business working on Sub-Zero refrigeration, with no manufacturer affiliation of any kind.
A tall refrigerator column with its door open, the lit interior showing food arranged on glass shelves

What the repair itself costs

Flat $95 service call covering the visit and full diagnosis, credited against the repair once you approve it. Ranges, not quotes — your figure is agreed before anything is taken apart.

  • Door gasket or seal replacement$270–$740
  • Evaporator or condenser fan motor$290–$600
  • Defrost heater, thermostat or sensor$300–$670
  • Ice maker, water valve or supply line$310–$680
  • Electronic control board$520–$880
  • Compressor or sealed-system repair$1,020–$2,230
(617) 340-2816 8:00 am – 8:00 pm, seven days Book