Where we go · 02116
Sub-Zero refrigeration in Back Bay
Brownstone floor-throughs and full-service buildings between Commonwealth Avenue and Boylston Street. Refrigeration is panelled into a compact galley, and service lifts or loading windows have to be booked before anything is moved.
Getting to the appliance
What the visit runs into here
Full-service buildings and brownstone floor-throughs both add a step before the kitchen: a service lift or a loading window that has to be booked with the building, sometimes a day ahead. Compact galleys mean panelled refrigeration boxed in on three sides. Tell us the building when you call and we will sort the access arrangement at the same time as the slot.
Flat $95 service call across all four areas — the fee does not change with the postcode.
What we fix
What gets called in from Back Bay
- Refrigerator Repair Columns, side-by-sides and integrated units behind cabinet panels.
- Freezer Repair Defrost, airflow and frost that keeps coming back after a week.
- Ice Maker Repair Fill, freeze, harvest — and the water line feeding all three.
- Wine Cooler Repair Stability, not cold: a zone holding above its set point.
The rest of the round
Reviews
From Back Bay
5out of 5from 1,628 reviews
5 out of 5
Brownstone with a booked freight lift, so timing mattered and he arrived inside his slot. He diagnosed a seized evaporator fan motor in the food compartment, replaced it, and the droning noise went with it.
Anders W.Back Bay
5 out of 5
Bin overflowing and the drain backing up. He cleared a blocked line and changed a pump that was plainly struggling. Told me what he was doing at each step, which I liked.
Charlotte Y.Back Bay
5 out of 5
Concierge building on Commonwealth Avenue, so he rang ahead to be signed in and was upstairs on time. The ice maker had stopped filling because a saddle valve tucked behind the cabinet had corroded shut. He replaced it and the bin filled straight off.
Emeka U.Back Bay
Book it
Tell us what it is doing and we will tell you what it costs.
A flat $95 service call covers the visit and the diagnosis, and comes off the bill when you approve the repair. The line is answered 24/7; visits run 8:00 am – 8:00 pm, seven days.
- One number, quoted once
- Parts and labour arrive as a single figure before anything is opened up.
- Diagnosis you can see
- Temperatures, defrost behaviour and airflow are read in front of you.
- Independent
- An independent service business working on Sub-Zero refrigeration, with no manufacturer affiliation of any kind.
