Appliance Problem Troubleshooting
Having issues with your luxury appliance? Find your problem below and learn when to call for professional repair.
Emergency Issues
Require immediate attention - call now
Gas Smell
Smell of gas near appliance
Burning Smell
Burning odor from appliance
Appliance Tripping Circuit Breaker
Appliance causes electrical breaker to trip
Refrigerant Leak
Oily residue or chemical smell near refrigerator
Appliance Sparking or Arcing
Visible sparks or electrical arcing from appliance
High Priority Issues
Not Cooling
Refrigerator not cooling properly
Not Freezing
Freezer not freezing properly
Water Leaking
Appliance leaking water
Not Heating
Oven or cooktop not heating
Burner Not Igniting
Gas burner won't light
Not Draining
Water standing in appliance
Temperature Fluctuation
Temperature not stable
Warm Refrigerator But Cold Freezer
Freezer works but refrigerator section is warm
Refrigerator Runs Constantly
Compressor runs non-stop without cycling off
Gas Burner Yellow or Orange Flame
Gas burner flame is yellow or orange instead of blue
Dishwasher Not Filling With Water
Dishwasher runs but doesn't fill with water
Washing Machine Won't Start
Washer won't turn on or respond to controls
Dryer Drum Not Turning
Dryer runs but drum doesn't rotate
Dryer Getting Too Hot
Dryer gets extremely hot or burns clothes
Wine Cooler Humidity Problems
Wine cooler too humid or too dry
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Common Issues
Ice Maker Not Working
Ice maker not producing ice
Unusual Noises
Strange sounds coming from appliance
Frost Buildup
Excessive frost or ice inside
Not Cleaning Properly
Dishes not getting clean
Door Not Closing
Door won't close or latch
Not Spinning
Washer drum not spinning
Not Drying
Clothes not drying
Excessive Vibration
Machine shaking or vibrating
Compressor Running Constantly
Compressor never stops running
Error Code Display
Error code showing on display
Refrigerator Too Cold
Food is freezing in the refrigerator section
Water Leaking Inside Refrigerator
Water pooling inside refrigerator or under crisper drawers
Refrigerator Odor Problems
Persistent bad smell from refrigerator
Vacuum Condenser Light On
Sub-Zero vacuum condenser indicator is illuminated
Oven Takes Too Long to Preheat
Oven takes 30+ minutes to reach temperature
Oven Temperature Inaccurate
Oven runs hotter or cooler than set temperature
Burner Clicking Won't Stop
Gas burner igniter clicks continuously
Convection Fan Not Working
Oven convection fan doesn't spin
Induction Cooktop Error Codes
Induction cooktop displays error code
Food Debris Left on Dishes
Dishes have food particles after washing
Dishwasher Stops Mid-Cycle
Dishwasher shuts off during cycle
Clothes Still Wet After Spin
Clothes come out dripping wet after spin cycle
Dryer Making Squeaking Noise
Dryer squeaks, squeals, or screeches during operation
Wine Cooler Vibrating Excessively
Wine storage unit vibrating or shaking
Minor Issues
Uneven Cooking
Food cooking unevenly
Self-Clean Not Working
Self-clean cycle not functioning
Water Dispenser Not Working
Refrigerator water dispenser produces no water or weak flow
Ice Maker Slow Production
Ice maker produces ice but very slowly
Hollow or Cloudy Ice Cubes
Ice cubes are hollow, cloudy, or misshapen
Self-Clean Cycle Won't Start
Self-clean mode won't initiate or complete
Dishes Have Spots or Film
Glasses have white spots or cloudy film
Dishwasher Has Bad Odor
Dishwasher has musty or rotten smell
Washer Fills Slowly
Washing machine takes forever to fill
Washing Machine Mold or Mildew Smell
Front-load washer has musty mildew smell